Shipping policy
At Aura Boutique Guam, we want every order to reach you safely and on time. Each order is carefully checked and securely packed before shipment to help ensure a smooth and reliable delivery experience.
Below you can find important information about our order processing, shipping times, and delivery service.
Shipping Information
Shipping Coverage: Guam
Shipping Cost: Free on all orders
Currency: All prices and payments are processed in US Dollars (USD $).
Order Processing Time
Orders are normally processed within 1–3 business days after they are placed.
Orders are prepared and packed during regular business days. Weekends and public holidays are not included in processing times.
Transit Time
After your order has been shipped, delivery typically takes approximately 4–7 business days (Mon - Sun).
Delivery times may vary depending on your location, carrier operations, weather conditions, or other circumstances outside our control.
Estimated Delivery Time
The total estimated delivery time is approximately 5–10 business days (Mon - Sun) from the date your order is placed.
Please note that these delivery times are estimates and cannot always be guaranteed.
Order Cut-Off Time
Orders placed later in the business day may begin processing on the next available business day.
Delivery Area
Aura Boutique Guam currently provides delivery services within All Over USA.
Please make sure that your complete and correct delivery address is entered during checkout to help avoid delays or delivery problems.
Order Tracking
When tracking information is available, you will receive a shipping confirmation email with your tracking details after your order has been dispatched.
Please allow up to 48 hours for tracking information to become active or update in the carrier's system.
Delivery Delays
Although we do our best to ensure orders arrive within the estimated timeframe, occasional delays may occur due to:
- Weather conditions
- Carrier delays
- Public holidays
- High-volume shopping periods
- Incorrect or incomplete delivery information
Aura Boutique Guam cannot be responsible for delays caused by incorrect or incomplete shipping information entered by the customer during checkout.
Customer Support
If you have any questions about your order, shipping status, tracking information, or delivery, please contact us.
Shop Name: Aura Boutique Guam
Address: 1088 W. Marine Corps Dr, Micronesia Mall, Dededo, Guam 96929
Phone: +1 671-633-2872
Email: support@auraguam.com
Business Hours:
Sunday: 10 AM–8 PM
Monday–Saturday: 10 AM–9 PM
Thank you for shopping with Aura Boutique Guam. We appreciate your support and are committed to providing quality products and dependable service with every order.